Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Joyce Pace

Customer Service Representative

Licensed in both personal and commercial insurance, Joyce came to the agency in December 2013. Joyce has 12 years experience in insurance sales and a lifetime of general customer service knowledge. Having been born and raised in the Mahoning Valley, she is proud of our area and the people who live here. Joyce is always happy to listen and offer advise on your insurance needs.

December 6th, 2016 by Jim Plunkett Insurance Agency

Jim Plunkett


Jim grew up in Western Pennsylvania on a small farm and graduated from Kittanning Senior High School. He went on to serve over 6 years in the United States Army Reserves and graduated from Thiel College in Greenville, Pennsylvania. After college, he worked in the private sector as an Environmental Scientist. In 2000, Jim opened Jim Plunkett Insurance Agency. Jim is glad to help his clients with their questions on insurance products.

“So many people are amazed at the time that we take to explain their insurance coverage. That is what we’re here for and we enjoy educating people on insurance. We want people to leave our office knowing the value of our service and feeling comforted knowing the we genuinely care about them.”Jim

Jim is also active in the community. He is in his 14th year (2 terms as President) with the Kinsman Area Rotary. He also has been the treasurer For Kinsman United Methodist Church Trustees for the past 13 years as well as an Advisory Board Member of Thiel College Haller Enterprise Institute for 12 years.

December 6th, 2016 by Jim Plunkett Insurance Agency

December 6th, 2016 by Jim Plunkett Insurance Agency